[SERUNI] Account Manager

Seruni is Agate’s subsidiary business unit for creative agency services. Visit https://www.serunicreative.com to learn more about Seruni. Note: The Seruni office is still located within Agate HQ. Responsibilities Serve as the lead point of contact for all customer account management matters. Build and maintain strong, long-lasting client relationships. Negotiate contracts and close agreements to maximize profits. Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors. Ensure our solutions’ timely and successful delivery according to customer needs and objectives. Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders. Develop new project activity with existing clients and/or identify areas of improvement to meet sales quotas. Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts). Prepare reports on account status. Assist with challenging client requests or issue escalations as needed. Increase revenue generated from new or existing clients through upselling, cross-selling, or expanding project scope. Requirements Proven work experience as an Account Manager, Account Executive, Sales Account Manager, Junior Account Manager, or any other relevant role. Understanding of the creative agency industry is preferred. Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization. Experience delivering client-focused solutions to customer needs. Proven ability to juggle multiple account management projects at a time while maintaining sharp attention to detail. Excellent listening, negotiation, and presentation abilities. Strong verbal and written communication skills. What You Get As A Temporary Crew In addition to competitive remuneration and extensive benefits, we offer: Standard PackageCompetitive rewards include an annual religious holiday allowance (THR) that is given if the crew’s contract is still active and extends through the religious holiday. State-of-the-Art Office SpaceOur office is designed for collaboration among crews, and features facilities such as a gym and tatami room. Work Hour FlexibilityOur hybrid system offers a flexible approach to work, allowing for a combination of WFO and WFH work schedules. We also provide semi-flexible working hours and replacement hours to accommodate individual needs and unexpected situations. *Benefits as specified in the contract.

[SERUNI] Account Executive

Seruni is Agate’s subsidiary business unit for creative agency services. Visit https://www.serunicreative.com to learn more about Seruni. Note: The Seruni office is still located within Agate HQ. Objectives of the Role Build lasting relationships with clients and partners by understanding their focus and anticipating their needs. Coordinate internal and external resources to expedite workflow. Manage communications between upper management and employees. Stay current with company offerings and industry trends. Oversee and achieve organizational goals while upholding best practices. Responsibilities Solve problems for clients by understanding and exceeding their expectations. Illustrate the value of products and services to create growth opportunities; compile and analyze data to identify trends. Participate in brainstorming, office activities, staff meetings, and client meetings; research and assist with program development for existing clients and new prospects. Perform prospecting activities such as cold calling and networking. Follow up with clients regularly to ensure needs are being met and to identify opportunities. Maintain a database of clients, prospects, partners, and vendors. What You Get As A Temporary Crew In addition to competitive remuneration and extensive benefits, we offer: Standard PackageCompetitive rewards include an annual religious holiday allowance (THR) that is given if the crew’s contract is still active and extends through the religious holiday. State-of-the-Art Office SpaceOur office is designed for collaboration among crews, and features facilities such as a gym and tatami room. Work Hour FlexibilityOur hybrid system offers a flexible approach to work, allowing for a combination of WFO and WFH work schedules. We also provide semi-flexible working hours and replacement hours to accommodate individual needs and unexpected situations. *Benefits as specified in the contract.