Technical Writer

As a Technical Writer at Agate, you will have the exciting opportunity to work with a stellar technical team to create and drive quality standards, and produce product documentation in a cross-functional, distributed environment.

The ideal candidate has excellent communication skills and a technical background that enables her or him to interact effectively with the team, Business Development, and Product Managers. In addition, the ideal candidate has a demonstrated ability to anticipate customer needs, explore innovative solutions to complex issues, and deliver high-quality technical documentation.


  • Drive the development of product documentation for Agate internal products through advanced product knowledge, interview and co-work with multi-disciplinary teams.
  • Handle complex escalations that might span multiple teams.

Administrative Requirements 

  • Must not currently active in school or college
  • Able to work full-time at Agate HQ (Bandung, Indonesia)

Basic Qualifications

  • A minimum of one year in a technical writing role, producing both internal and public-facing content on highly technical subject matter
  • High-level understanding of cloud computing, IT infrastructure, and different programming languages
  • Experience working directly with engineers and other technical subject matter experts
  • Bachelor’s Degree in English/Indonesia Literature or Journalism, or a related field, with proven, advanced skills in grammar, and technical editing and writing.
  • Ability to thrive in a fast-paced, ever-changing environment
  • English proficiency with a minimum TOEFL score of 500.

Preferred Qualifications

  • A minimum of two years in a technical writing role supporting software developers or cloud architects
  • Degree in Computer Science or a related field
  • Practical experience with web services, software development, or related technologies

We’re looking for people who will make our culture even better. If that sounds like you, we’d love to hear from you.

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